Vinted Users Express Frustration Over Size Changes
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The popular resale platform has updated its sizing categories for women's and children's clothes failing to inform all shoppers about the modification.
Social Media Response
Numerous buyers and vendors are expressing on platforms stating that platform listings now display a different size category versus the original listing due to the recalibration.
The platform stated the new system was more in line with similar services.
They have suggested members to examine their items and manually change the size where appropriate, causing user dissatisfaction.
Sizing System Modifications
Previously, the measurements included a single numeric size and a letter, like S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L used to be a 12 but is now a UK 16-18.
Shopper Experiences
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, said garments she listed with size 14 tags were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Manual Updates
A different user, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she explained.
Platform Context
The service features exceeding 100 million users, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: last year, Vinted reversed a change concerning shipment methods after backlash from users.